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Phone: (212) 360-7266or  (212) 289-2944
1763 2nd Ave. SW Corner of 92nd St. New York, NY 10128

Shipping

*Please allow 3-5 Business days for processing on all orders.

{Business days are Monday-Friday}

Delivery time begins once your order has been picked up and scanned by either UPS or USPS.

Sorry, there is NO Saturday or Sunday Delivery.

We ship using:

  • Priority Mail (USPS) w/Tracking (Estimated 2-5 Business Days for delivery once shipped) for Small Orders under $27.
  • UPS Ground w/Tracking (5-10 Business Days, depending on your location, for delivery once picked up & scanned)  
  • UPS Express w/Tracking (2-3 Business Days for delivery once picked up & scanned)

 

 A signature may be required upon delivery for UPS packages depending on the shipping option you choose. You can personally arrange with your UPS delivery person or leave a note on your door, where to have a package left at your door/on your property.

**If YOU choose delivery service with No Signature Required, You are giving UPS the permission to leave packages at the address you provided for delivery. We are not responsible and have no control for packages left at your door/on your property if the package ends up missing or stolen. In such case of missing or stolen packages, you will need to contact Annie & Company and a claim will then need to be filed by by us with UPS. If a delivery was attempted and you are not home to receive your package, UPS will leave a delivery attempt slip. It is your responsibility to respond to the slip left at your door.


Shipping for all orders within the Continental US is: 

  • $9.95 for UPS Ground-- No Signature Required
  • $14.95 for UPS Ground-- Signature Required
  • $25.00 for UPS Express service--Signature Required
  • $40.00 Shipping service to Alaska or Hawaii--Signature Required

A Tracking number will be provided for FedEx Shipments. 

  • $7.45 for Priority Mail (USPS) Shipping, comes with a Tracking #.
  • $45.00 International orders shipped United States Postal Service (USPS) International Priority Express Mail. Delivery time varies depending on Customs in your country.

Free shipping on all orders of $100.00 and Up within the Continental US.

Free Shipping is Not Available for International orders.

 

UPS Will Not deliver to a P.O. Box. A physical Residential or Business Street Address is Required for Shipping.

If you need to expedite/overnight an order, please call the store to check for availability and to make arrangements (212) 360-7266  Arrangements can not be made through our website. Depending on the order and destination, overnight prices will vary.

 

***Please allow 3-5 Business days for processing on ALL ORDERS.{Business days are Monday-Friday} 

If shipping option "UPS Express" is chosen, orders placed will arrive 2-3 Business Day after the 3-5 business days of processing only if the item ordered is In-Stock.

Sorry, there is No Saturday or Sunday Delivery! 

Orders placed for an item that is Out-of-Stock will require more time to receive. The item(s) will need to be ordered from the appropriate vendor. Depending on our vendors and their available stock of the requested item, "Wait-Time" can range anywhere from 1-12 weeks. You will be notified by email of the wait or any delay once we hear back from the vendor with information. 

 

For Needlepoint

If our vendor does not have the requested canvas in their stock, it will need to be painted and the painting can take anywhere from 1-3 months. That wait time does not include the time to ship between the vendor and our shop or between our shop and the customer.

We can process and ship partial orders. If we do so, a credit card will need to be provided to charge for the shipping of a broken up order. It can not be charged through PayPal. Shipping will then be a $10 charge to ship the second half of an order.

 

Your Patience is needed and Greatly Appreciated, please bear with us. We are only the middle man and are in the hands of our vendors, as are you in waiting for items to arrive.


Questions?

Call (212) 360-7266 or (212) 289-2944

Email Needlepoint:   Anniesneedlepoint@gmail.com

Email Knitting:   Anniesknitting@gmai.com